Calendar module icon

Calendar

View all calendars is the default. Choose Select a Calendar to view a specific calendar.

Select the arrows on either side of the current month to change the month.

July

Go to previous month Go to next month

2015

Select a year
Su M Tu W Th F Sa
28 29 30 1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31 1

Jump To:

  1. Calendar Overlay Home Page Calendar (2)
  2. Calendar Overlay Kansas County Government Institute Calendar (2)

Home Page Calendar

  1. 101 Interpersonal Skills and Effective Communication

    July 9, 9:00 AM - 3:00 PM @ Riley County Public Works
    6215 Tuttle Creek Blvd.
    Manhattan, KS 66502

    101 Interpersonal Skills and Effective Communication is required for completion of the Customer Service Excellence certificate. Excellent customer service requires strong interpersonal, communication and organizational skills. Employees must develop these skills to effectively meet the needs of the public. In this course participants will: • Examine the necessity for strong interpersonal skills to effectively respond to public service needs • Assess listening skills and discuss active listening techniques to improve service delivery • Learn to recognize different communication styles to better understand co-workers and the public • Explore new and improved methods and technologies for communicating with the public • Understand the need for transparency and openness in government and communications • Identify new organizational and planning skills to improve efficiency of employees and departments

  2. 102 Teamwork and Internal Customer Service

    July 29, 9:00 AM - 3:00 PM @ Hutchinson Community College, Blue Dragon Room
    1300 North Plum
    Hutchinson, KS 67501

    This workshop applies toward completion of the KAC Customer Service Excellence certificate. Customer service includes serving co-workers and other departments within the organization. High-functioning teams develop ways to work together to deliver better service. In this course participants will: • Recognize the need to provide excellent customer service to co-workers and internal customers • Explore the relationship between strong teamwork and improved service to the public • Examine personality and work style differences to better understand self and co-workers • Learn to leverage diverse strengths and perspectives to improve service delivery • Identify specific workplace strategies to enhance teamwork and promote collaborations • Discuss how collaborations among units of government can enhance service delivery.

Kansas County Government Institute Calendar

  1. 101 Interpersonal Skills and Effective Communication

    July 9, 9:00 AM - 3:00 PM @ Riley County Public Works
    6215 Tuttle Creek Blvd.
    Manhattan, KS 66503

    101 Interpersonal Skills and Effective Communication is required for completion of the Customer Service Excellence certificate. Excellent customer service requires strong interpersonal, communication and organizational skills. Employees must develop these skills to effectively meet the needs of the public. In this course participants will: • Examine the necessity for strong interpersonal skills to effectively respond to public service needs • Assess listening skills and discuss active listening techniques to improve service delivery • Learn to recognize different communication styles to better understand co-workers and the public • Explore new and improved methods and technologies for communicating with the public • Understand the need for transparency and openness in government and communications • Identify new organizational and planning skills to improve efficiency of employees and departments

  2. 102 Teamwork and Internal Customer Service

    July 29, 9:00 AM - 3:00 PM @ Hutchinson Community College, Blue Dragon Room
    1300 North Plum
    Hutchinson, KS 67501

    This workshop applies toward completion of the KAC Customer Service Excellence certificate. Customer service includes serving co-workers and other departments within the organization. High-functioning teams develop ways to work together to deliver better service. In this course participants will: • Recognize the need to provide excellent customer service to co-workers and internal customers • Explore the relationship between strong teamwork and improved service to the public • Examine personality and work style differences to better understand self and co-workers • Learn to leverage diverse strengths and perspectives to improve service delivery • Identify specific workplace strategies to enhance teamwork and promote collaborations • Discuss how collaborations among units of government can enhance service delivery.